The Standards Institution of Israel internal auditor also serves as the ombudsman.

To improve customer and public satisfaction in the performance of the Standards Institution of Israel, we take care to quickly, thoroughly, and impartially handle complaints submitted to us. We promise to learn the lessons and take correction action.

You may contact us (including anonymously) by one of the following means:

:For specific inquiries, you may use the following links

Approvals and Certification:https://www.sii.org.il/en/impartiality

Pad's Procedures:  https://www.sii.org.il/he/pad