ISO 21001:2018 - Management Systems for Educational Organizations
What is ISO 21001:2018?
With increasing global awareness of educational quality and rising expectations for continuous improvement, educational institutions are now expected to demonstrate a clear commitment to excellence and personalized learning.
ISO 21001:2018 is an international standard that provides a framework for quality management in educational organizations. The standard is designed to help educational institutions improve the quality of their educational services, with a strong focus on meeting the needs of learners and the expectations of all involved stakeholders.
Certification by the Standards Institution of Israel proves that your organization meets the highest standards in education — through advanced teaching practices, high-quality content development, structured assessments, and a strong commitment to continuous improvement.
Who is the standard intended for?
ISO 21001:2018 is suitable for all types of educational organizations, including:
- Schools, colleges, and universities
- Training and enrichment centers
- Research institutes and organizations providing learning services
- Organizations offering professional development and e-learning programs
Benefits of the Standard
- Deliver a better learning experience – The standard helps focus the organization on understanding learner needs and enhancing the learning experience.
- Educational quality management – Supports the implementation of structured processes for the continuous improvement of educational services.
- Increased satisfaction – Implementation of the standard leads to better alignment of content and services with the expectations of learners and customers.
- Regulatory compliance – Assists in meeting legal and regulatory requirements in the field of education.
- Keep improvement – Enables ongoing monitoring and adaptation of educational processes to changes in the educational and technological environment.
Key Principles of the Standard
- Focus on learners and stakeholders – Tailoring educational services to the needs of learners and regulatory requirements.
- Commit to continuous improvement – Based on the PDCA (Plan-Do-Check-Act) cycle for advancing the quality of learning processes.
- Ensure transparency and accountability – Establishing clear and effective workflows for managing educational information.
- Promote inclusion and accessibility – Promoting equitable and accessible learning for all learner populations.
- Make data-driven decisions – Making informed decisions based on analysis of data and information.
The Certification Process
Certification takes place after the successful implementation of an internal organizational process in which a quality management system is established in accordance with the standard’s requirements.
To initiate the process, it is recommended to purchase the standard through the Information Center of the Standards Institution of Israel, study the requirements, and participate in relevant training sessions. Organizations may also consult with quality management experts and request a preliminary audit by the Standards Institution to identify gaps.
This process should be seen as an opportunity for organizational improvement, led by a committed team with management support.
At the end of the process, independent auditors from the Standards Institution of Israel will conduct an audit to confirm that the organization’s quality management system complies with ISO 21001 requirements.
The Standards Institution of Israel – the right choice for you!
- The Standards Institution of Israel has a longstanding reputation for quality and professionalism
- Our people are among the best experts in the quality assurance field, with experience and familiarity of customers' needs
- The Standards Institution of Israel is the country's largest certification body
- The Standards Institution of Israel has accreditation from the largest certification bodies in the world
- The Standards Institution of Israel offers a range of services under one roof: certification (individual and integrated), a range of laboratory tests, and a training center
- The Standards Institution of Israel is member of international standardization committees and has cooperation agreements with top certification bodies in the world.
- The Standards Institution of Israel is a member of IQNet Association - The International Certification Network, which incorporates certification bodies from all over the world. Standards Institution of Israel customers obtain exclusive IQNet certification for free and may also obtain mutual recognition from IQNet members as a marketing tool.