ISO 17100: 2015: Translation services - Requirements for translation services
ISO 17100 certification serves to raise the threshold of translation companies.
The standard sets -
- The requirements for the core process (translation) from the proposal stage through receipt of the order, to submission of the translated material to the customer includes validation of the translated material
- The minimum resources for fitness and knowledge of the service providers – translators, editors, etc. – include experience, education, and management of the process's infrastructures and equipment.
- Validation of the translation by a second party (not the translator)
- Emphasis on the interfaces between the customer and the service provide so that the final product will be as requested – response to the specifications and expectations
- Requirement to archive and save the materials used for the translation, obtaining feedback on the quality of the translation, and confidentiality
The aforesaid requirements are designed to produce the highest quality translation by the service provider, which is compatible to the needs of the customers. The standard replaces BS EN 15038: European quality standard for translation, which has been withdrawn.
ISO 17100 is applicable for organizations of every size and their customers. The standard does not apply to translation by automated software or tools.
The road to certification
Certification follows the successful implementation an organization's in-house quality management system pursuant to the requirements of the standard. To start this process, it is recommended to purchase the standard at the Standards Institution of Israel Information Center, study the requirements, and participate in appropriate training. It is also possible to consult with the quality management consultants and experts and undergo a preliminary audit by Standards Institution of Israel to check for shortcomings.
The process ought to be seen as an opportunity for improvement via the organization team which will receive management commitment and involvement. At the end of the process, independent Standards Institution of Israel auditors will perform an audit that confirms that the organization's quality management system is compatible to the specifications of the standard.
The Standards Institution of Israel – the right choice for you!
- The Standards Institution of Israel has a longstanding reputation for quality and professionalism
- Our people are among the best experts in the quality assurance field, with experience and familiarity of customers' needs
- The Standards Institution of Israel is the country's largest certification body
- The Standards Institution of Israel has accreditation from the largest certification bodies in the world
- The Standards Institution of Israel offers a range of services under one roof: certification (individual and integrated), a range of laboratory tests, and a training center
- The Standards Institution of Israel is member of international standardization committees and has cooperation agreements with top certification bodies in the world.
- The Standards Institution of Israel is a member of IQNet Association - The International Certification Network, which incorporates certification bodies from all over the world. Standards Institution of Israel customers obtain exclusive IQNet certification for free and may also obtain mutual recognition from IQNet members as a marketing tool.
