ISO/IEC 27035: Information security incident management

The standard is a guide for incident management

It is divided into two parts:

ISO/IEC 27035-1: 2016 - Part 1: Principles of incident management – presents principles and stages for building a structured approach: preparation and planning, identification, reporting, evaluation, response, implementing lessons learned.

These general principles are applicable to all organizations, regardless of type, size or nature. The organization may adapt the guidance to its risk map.

The standard is also applicable to external organizations that provide information security incident management.

ISO/IEC 27035-2: 2016 is Part 2: Guidelines to plan and prepare for incident response are re based on the Plan and Prepare and Lessons Learned stages of ISO/IEC 27035-1.

The main points within the Plan and Prepare stage include:

• Information security incident management policy and commitment of top management
• Information security policies
• Information security incident management plan
• Establishment of an incident response team (IRT)
• Establishment of relationships and connections with internal and external organizations
• Technical, organizational, and operational support
• Awareness and training
• Information security incident management plan testing.

The road to certification

To initiate the process, we recommend purchasing the standard at the Standards Institution of Israel Information Center

Certification follows the successful implementation an organization's in-house quality management system pursuant to the requirements of the standard. To start this process, it is recommended to purchase the standard at the Standards Institution of Israel Information Center, study the requirements, and participate in appropriate training. It is also possible to consult with the quality management experts and undergo an audit by Standards Institution of Israel to check for shortcomings.

The process ought to be seen as an opportunity for improvement via the organization team which will receive management commitment and involvement. At the end of the process, independent Standards Institution of Israel auditors will perform an audit that confirms that the organization's management system is compatible to the specifications of the standard.